Privacy Policy

We at AstroChats ("we" or "AstroChat") take the privacy of the information you provide us very seriously. We created this privacy policy to demonstrate our commitment to privacy. Please read this carefully to understand how we use any information you provide us at astrochats.com

AstroChats guarantees the confidentiality of our members' identity, birth details, and any forecasts made using those details as much as possible under a legal regulatory and security environment.

AstroChats further guarantees that no direct or indirect use will be made by AstroChats about any information that is revealed in the prediction for a member, except for the explicit purpose of communicating the horoscope charts and predictions back to the member.

We allow members to access their user's profiles and change information, as they deem necessary.

We do not sell or rent your personally identifiable information to anyone.

As we keep adding new services and items, we suggest that you check back from time to time in order to understand how we treat your information. In case of a change in our privacy policy, we will post those changes on this page so that you are always aware of what personal information we collect, how we use it, and under what circumstances we disclose it. Your continued use of the site will constitute your acknowledgment of our Privacy Policy.

Personal Information we collect

a) Personal Information You Provide

Account Information

During membership registration, AstroChats collects personal information including your name, gender, birth information, email address, place of birth and zodiac sign. This information is used to calculate your accurate horoscope and predictions. You do not have to provide any personal information to use AstroChats' services. However, if you choose not to become a member of AstroChats, we may not be able to provide you with some of the other services that require such information e.g. personalized free horoscopes.

Communication Information

Information may be collected during communication. Some clarifications during the analysis of questions may require further personal information either of you or other parties. Any other information we receive due to email or another method of contact in regard to specific services or products, as a general rule, is not made part of your member profile, and is used only to address your specific need or concern that you may have communicated to us on.

b) Personal Information we receive automatically

When you use our service or interact with our platform, we receive the following information automatically.

Log Files, IP Address, and Cookies

When you visit Index of / and interact with the services and tools that reside there, AstroChats may collect information on your actions. The purpose of this information collection is generally to gather broad demographic information that is not personal. We also use your IP address to help diagnose problems with our software or our server and to administer our website. We track the visitor’s IP address to get more information on the visitor's demography e.g. which parts of the world our traffic comes from. We collect browser types used, screen resolutions, and time spent on the website to analyze trends, administer and troubleshoot the site, and understand user linking and disliking within the website. All of this information is used for gathering broad demographic data to enhance the performance and services of the site.

How we use personal information

We may use the personal information for the following purpose:

  • To provide you insight via the natal chart formed using the information you have provided
  • To communicate with you
  • To carry out business transfers

Disclosure of personal information

Certain circumstances may arise when we may provide your personal information to third parties:

  • Business Transfer: If there is reorganization or transition of service to another provider, your personal information may be disclosed along with the transaction of other assets.
  • Legal Requirements: If it is required by law or if it is necessary to comply with a legal obligation, we may share your information.
  • Commercial Transaction History: Our system is integrated with service providers for financial transactions. This might disclose your information to the respective service provider involved in the transaction.

Your rights

Depending on your location, you may have certain rights in relation to your personal information. You may have rights to:

  • Access your personal information
  • Delete your personal information
  • Update and edit your personal information
  • Object to how we process your personal information

If you are unable to exercise your rights, please send your request to [email protected]

Children

Our service is not intended for children under 13 years of age. Also, if you are above 13 but under 18, parental consent is required to use our service.

Links to other websites

Our website may contain links to other websites. AstroChats is not responsible for the privacy practices followed by other such websites.

How to contact us

If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, you can contact us at [email protected].